“Reviews are helpful, but make sure it wasn’t posted by a nut”

A ‘shopper’ walked into the studio the other day.  She announced to me that she had done her web research, knew of my product lines, and that one of them had some ‘negative buzz’ on the internet.  Yikes!  Slightly embarrassed and taken aback, I asked her to tell me what she had heard and where she heard it.  She gave me the websites and I began to research.  What I discovered is that the complaints were all about the dealers, and were not cabinet issues.  Relieved, we talked again about this particular line I use often in my designs.  In fact, I’ve used it in hundreds of kitchens for over 15 years.  Don’t blame Toyota if the mechanic didn’t repair your brakes properly the first time.

The rest of the story:  I’m currently installing her beautiful kitchen in her beautiful home using that wonderful cabinet shop.

For some laughs, google this:: ‘Yelp Reviews read by Actors’     Hilarious.


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